Job Title: IT Network Manager   

Location: West London

Job Type: Full time
Package: £35,000 – £42,000

Overview:
Our client is looking for a highly organised and detail-oriented individual to lead the IT team. This role is important to the smooth functioning of their daily operations and requires a proactive and resourceful professional.
Responsibilities:

• Running the service desk and resolving 1st-2nd line support calls and ensuring all calls are followed through by your team members
• Supporting and maintaining the infrastructure within the school/college to ensure maximum uptime
• Ensuring that you keep the Senior Engineers and Helpdesk team aware of any issues that need to be raised and escalated – we are looking for someone who can do, but someone who equally is prepared to escalate
• Working with your Account Manager and Senior Engineer
• Support and manage key infrastructure projects in partnership with your Senior Engineer
• You will be the interface between the client and us
• You will manage the day-to-day workload of your team, ensuring you get the best out of them
• Successful applicants are required to provide an enhanced disclosure. Disclosure expense will be met by employer.

The following is desirable:

• Degree educated or equivalent
• Background in supporting substantial infrastructures and networks utilising Microsoft technologies
• Prior experience in an educational setting is desirable but not essential.

Minimum requirements:

• We expect experience in supporting IT in a controlled environment
• Microsoft Server Skills
• Management experience desirable
• AD
• DNS
• DHCP

Benefits:

• Access to highly qualified senior engineers who are all Microsoft trained thus affording exceptional career development and advancement opportunities
• A very autonomous relaxed environment whilst still providing you with support whenever you need it
• Microsoft Training Vouchers after a Year
• Working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils
• SAGE Employee Benefits